I’m Shabnam Rinth.

I was born in Mombasa and spent twenty years in the British travel industry, at Page & Moy, Hogg Robinson, Thomas Cook and the Accor group, where I worked with independent agents. I still travel to Kenya most years to see family.

I started Nzurie because I wanted to plan trips the way I would want my own planned: honestly, in detail, and by one person who answers the phone.

Nzurie is small: it is me, working with tour operators I have chosen and, from 2027, my own partners on the ground. You will not be handed between account managers, and the person who plans your trip is the person who answers when something needs sorting out.

What we hold ourselves to.

Honest advice, even when it costs us the sale

We will tell you when a lodge is not worth what it costs, when your dates are wrong, and when the trip you have described will not do what you are hoping it will. Sometimes that ends the conversation. We would still rather say it.

The details other people skip

Transfer times, which side of the aircraft to sit on, whether the room you have been quoted has the view, and whether the "short walk to the beach" is still short in February. These are the things that decide whether a holiday works.

Putting it right

Things go wrong in travel, and how they are handled is what you remember. If something goes wrong, you call us first. For a package, we deal with the tour operator for you, so you are not chasing a supplier in another time zone.

Protection

Your money, and where it sits.

Nzurie Ltd is registered in England and Wales, company number 17454818.

Every payment you make, for a package or anything else you book with us, goes into a UK trust account with Protected Trust Services (PTS membership no. 6571). The tour operator or supplier is paid from there.

For package holidays, the tour operator who provides your holiday is the organiser under the UK Package Travel Regulations. We tell you who that is when you enquire, and give you their booking conditions before you book.

Advice you can trust, journeys you’ll cherish.

Tell us roughly where, roughly when, and what you are hoping for. Shabnam will reply personally within two working days, or call if you would rather talk it through.

Start a conversation

Or call 0330 520 0245 · Mon–Fri, 9.00–5.30

Nzurie Ltd is registered in England and Wales, company number 17454818. Nzurie acts as a travel agent. Packages are provided and organised by our supplier partners. Client money is protected through Protected Trust Services (PTS membership no. 6571).